Important information for your stay at the Kölner Haus
Booking information & inclusive services
Local tax
The local tax is €3.70 per person per night. Children under the age of 15 years are exempt. It will be charged on site in addition to the accommodation price.
Super Summer Card
With this card, you can enjoy numerous benefits such as free use of the cable cars in Serfaus-Fiss-Ladis as well as guided hikes and discounts on leisure activities. Cost: Adults €6.50 per day, children €3.25 per day.
Payment
Room bills can only be paid in cash on site. Alternatively, you can transfer the amount in advance. The total amount must be paid on departure at the latest.
Cancellation policy
For cancellation grounds the AGBH 2006 / our cancellation conditions are effective. More information on this is available from Europäische Reiseversicherung.
Group billing
Groups of 8 people or more receive a collective invoice to avoid long waiting times and paperwork.
Billing for Alpine Club members
Members benefit from discounted prices. Please bring your membership card with you, only then is the membership price valid.
Room cleaning
We do not change or make the beds. Please bring your sleeping bag and towels, you can also rent linen from us (bed linen € 9.00, towels € 3.00). Wash basins and floors are cleaned daily.
Food & intolerances
Please inform us of any food intolerances when booking. We are happy to prepare gluten-free or lactose-free dishes.
Lodge rules
The Kölner Haus is a category II Alpine Club lodge and is therefore subject to the Hüttenordnung (lodge regulations). The following rules apply, among others:
- Alcohol consumption is not permitted in the rooms or dormitory.
- It is not permitted to cook or eat food which you have brought yourself.
- It is prohibited to bring alcoholic beverages onto the premises.
Getting here and parking
The Kölner Haus does not have its own parking spaces in the Serfaus municipal area. However, a limited number of parking spaces are available for a fee:
- Indoor parking spaces are available at the cable car station and at the entrance to the village.
- Outdoor parking spaces are available close to the cable car.
- Please let us know if you need a parking space when you book your room.
- Parking fee per car per day: € 12.00
Getting to the Kölner Haus
You can get here conveniently with the Komperdell cable car from Serfaus.
During the winter: The ascent is possible with a valid ski pass or an ascent & descent ticket.
During the summer: The Super. Summer. Card gives you free travel on the cable cars! You will receive the card directly from us in advance after your booking.
Last ascent:
- Winter: 16:20
- Summer: 17:00
Allow enough time (about an hour) for unloading your luggage and parking. Tip for ski passes: The ski pass for the following day is valid from 15:00 on the day of arrival. On the day of departure you will need a valid ticket for the descent, only available at the valley station.
Inclusive services
Overnight stay
Cosy multi-bed rooms with comfortable beds ensure a restful night. Bed linen is available from us for a fee.
Breakfast
A rich buffet with regional produce such as fresh bread, spreads, cheese, sausages, muesli and much more awaits you to start the day.
Evening meal
The evening meal includes a 3-course menu with a choice of two main courses and a salad buffet.
Summer barbecue evenings
Once a week in the summer there is a sociable barbecue evening on the terrace, with specialities from the region.